starjudiTerms of Use

When you join starjudi, you accept our terms of use. These terms set out the rules for opening an account, making deposits and withdrawals, claiming bonuses, and using our gaming services. We enforce them fairly and consistently across all users.

Our terms cover account eligibility, payment processing, bonus conditions, dispute resolution, and jurisdiction restrictions. We keep them clear and straightforward — no hidden clauses or surprise penalties. If any term is unclear, contact our support team and we will explain it in plain language.

This page outlines the key conditions that apply when you use starjudi.

Account Opening on starjudi

To open a starjudi account, you must be at least the legal age for gaming in your jurisdiction. We do not set a single global age — the minimum varies by region. When you apply, verify that you meet your local legal requirement before proceeding.

During account creation, you provide an email address, phone number, and secure password. We send verification codes to both — you enter these to confirm you control the account. Next, we ask for government-issued ID (national card, passport, or driver's license) and proof of address from the past three months (utility bill, bank statement, or rental agreement). This is our know-your-customer (KYC) process, required by law to prevent fraud and money laundering.

We review KYC documents within one to two business days. During review, your account is in pending status — you cannot deposit or play. Once approved, your account becomes fully active. If we reject your documents (unclear images, expired ID, or address mismatch), we notify you with a reason and ask you to resubmit corrected versions.

Legal age requirement

You must meet your jurisdiction's legal minimum age for gaming. We enforce this during account verification.

One account per person

You may open only one starjudi account. Multiple accounts under the same identity will be closed and balances forfeited.

Account holder responsibility

You are responsible for keeping your login credentials secure. We are not liable for unauthorized access if you share your password.

Deposits and Withdrawals on starjudi

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment for instant e-wallet transfers, and e-wallet plus bank virtual accounts (mobile banking, local payment, online payment, e-wallet) for standard transfers. You choose your preferred method during checkout. E-wallet deposits typically credit within seconds; bank transfers settle within hours on business days.

All deposits are final once confirmed. We do not reverse deposits or issue refunds except in cases of system error (which we will notify you about immediately). If a deposit fails, check your payment app to confirm the status — sometimes your bank declines the transaction, not our system.

All withdrawals are subject to verification checks to prevent fraud. If your withdrawal is flagged (unusual amount, new payment method, or account activity mismatch), we may ask you to confirm your identity before processing. This protects your account security.

Bonuses and Promotions on starjudi

We offer a welcome bonus when you make your first deposit. This bonus is credited as bonus balance — a separate account pool from your regular balance. To convert bonus balance into regular balance (which you can withdraw), you must complete a playthrough requirement. The requirement is published in your account when you claim the bonus.

Weekly cashback is credited automatically every Monday based on your net loss the previous week. Cashback is bonus balance, subject to 1x playthrough before withdrawal. Referral bonuses are earned when your referred friend completes their first deposit — you receive credit, and your friend receives their own welcome bonus. These credits are separate and do not interfere with each other.

All bonuses expire after 60 days if unused. We send reminder emails at day 45. If a bonus expires without use, it is forfeited — we do not refund expired bonuses. Bonus terms can change during seasonal promotions. We announce all changes at least one week ahead.

Game Rules on starjudi

Our football markets cover Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, and other international leagues. Odds are set by our pricing team based on market conditions. We accept bets until the market closes — typically minutes before match kick-off. All bets placed after closure are rejected and your balance is refunded.

Live-dealer tables stream real games from certified studios. The outcomes are determined by real dealer actions and real card distribution — we do not manipulate results. All live tables are monitored for fairness. If a technical issue occurs (video drop, audio loss, connection failure), we pause the table and notify all players. Your position is held until service resumes or you choose to exit.

Slot games use certified random-number generation. Each spin outcome is independent and random — no pattern, no memory, no streak. We do not adjust slot volatility based on your play history. All slot titles display their rules, paytable, and theoretical return percentage (RTP) within the game info section.

starjudi enforces fair play consistently. Our terms protect both the platform and its users. Fairness means transparency, consistent enforcement, and swift dispute resolution.

Account Suspension and Closure

We may suspend or close your account if you violate our terms or applicable law. Violations include: using multiple accounts, fraudulent identity information, payment fraud, match-fixing or collusion (coordinated betting to manipulate odds), bonus abuse (creating accounts solely to claim bonuses), or activity from restricted jurisdictions.

If your account is suspended, we notify you via email with the reason. You may appeal the suspension if you believe it was made in error. We review appeals within five business days and respond with our decision. If your account is permanently closed, any remaining balance is held for 30 days to allow you to request withdrawal. After 30 days, unclaimed balances are forfeited per our policy.

Jurisdiction and Access to starjudi

starjudi services are available only in jurisdictions where local law permits online gaming and sports wagering. We do not offer services in territories where such activities are prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you access starjudi from a restricted jurisdiction, we may suspend or close your account without warning. Any balance forfeited during such closure is non-refundable. We encourage you to check local regulations before opening an account. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify their specific regional status before registering.

Data Protection on starjudi

We keep your personal data (name, ID, address, email, phone) secure using encryption and access controls. We use this data only to verify your identity, process payments, comply with law, and communicate about your account. We do not sell your data to third parties. We may share data with payment processors, compliance authorities, or law enforcement if legally required.

You can request a copy of your data or ask us to delete your account anytime. Account deletion is permanent — all activity history, bonuses, and balance are erased. We retain records for seven years to comply with anti-money-laundering rules, even after deletion.

Dispute Resolution on starjudi

If you believe an error occurred on your account (incorrect balance, missing bonus, unexplained withdrawal), contact our support team immediately. We investigate disputes within five business days. If we find a system error in your favor, we correct it. If we find no error, we explain why.

If you are not satisfied with our decision, you may escalate to our compliance team. Escalations are reviewed by a senior manager who was not involved in the original decision. We aim to resolve all escalations within 10 business days.

Limitation of Liability

starjudi provides the platform "as is." We do not guarantee uninterrupted service or zero technical errors. We are not liable for indirect losses (lost earnings, lost opportunity, emotional distress) resulting from platform outages, bugs, or payment delays. Our liability is limited to your account balance at the time of the issue.

We are not responsible for losses due to user error (forgotten password, shared login, bet placed by mistake). We are not liable for payment delays caused by your bank or payment provider.

Changes to Our Terms

We may update these terms from time to time. When we make substantial changes, we announce them at least 14 days ahead via email and in your account dashboard. Continued use of starjudi after the effective date means you accept the new terms. If you do not agree, you may close your account before the change takes effect.

Questions About Our Terms

If you have questions about these terms or how they apply to your account, contact our support team via live chat during business hours or email us anytime. We respond to email inquiries within 24 hours. Our team can clarify any term, discuss your specific situation, and provide guidance on compliance with your local jurisdiction.